Booking and newsletter terms

Sending the form is a booking request, not a confirmed booking: it stays pending while the restaurant reviews it, and until it is confirmed Casa Tomás cannot guarantee your table.

Once we've reviewed it, we'll send you an email with the booking proposal. Your booking is confirmed when you click the button to confirm it in that email and then confirm on the page that opens; you'll then receive a confirmation email.

If we suggest a different time from the one you asked for, you can accept it from that same email, and your booking is confirmed, or decline it, and your booking is cancelled.

If the email doesn't arrive, check your spam folder or call us on +34 966 10 78 87.

We hold your table for 15 minutes after the booked time. After that, if we haven't heard from you, the table may be released and given to other guests.

If you're running late, call us on +34 966 10 78 87 and we'll do our best to keep it for you.

If you can't come or need to change the date, time or number of guests, let us know as early as possible: through the link in your booking email or by calling us on +34 966 10 78 87. That way we can offer the table to someone else.

Bookings for groups of more than 12 people cannot be made on the website: the restaurant handles them directly. Call us on +34 966 10 78 87 and we will arrange it with you, including any specific conditions the group may need.

Your booking guarantees seating for the number of guests indicated, not a specific table or area of the restaurant. If you have a preference, mention it under "Special requests" and we will do our best to accommodate it, but table allocation is decided by the restaurant.

When a booking isn't honoured and hasn't been cancelled, the table stays empty and other people miss out. Repeated no-shows may prevent you from making future bookings.

The details you give us when booking (name, phone, email and booking details) are used to manage your booking, as explained in our privacy policy.

The newsletter is separate from your booking: you'll only receive it if you ask for it by ticking its box and then confirm your booking using the link in the email we send you. It is not required to book, and you can unsubscribe at any time using the link in every email.

Emails with news, events, special menus and offers from Casa Tomás.

Ticking the box doesn't sign you up yet. We only sign you up after you confirm your booking using the link in the email we send you: that way we can check the email address is yours.

If your booking is confirmed some other way (for example, by phone) or is cancelled before you confirm it from that email, we won't sign you up to the newsletter.

Mailings are occasional: we don't commit to a fixed frequency and will only write when we have something to tell you.

We use the email address and name you gave in your booking for the sole purpose of sending you the newsletter.

The legal basis is your consent. It is voluntary and not required to book: if you don't tick the box, your booking is handled exactly the same way.

You can unsubscribe at any time, free of charge, using the link included in every email. Unsubscribing takes effect immediately and doesn't affect your bookings.

We keep the date on which you gave your consent (by ticking the box) and the date on which you confirmed your email address using the link for your booking, as proof of both.

We do not share your data with third parties. To send the emails we use an email delivery provider acting as data processor: it handles the data only on behalf of Casa Tomás and following its instructions.

You can exercise your rights of access, rectification, erasure, objection, restriction and portability, or lodge a complaint with the supervisory authority, as explained in our privacy policy.